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Your 24/7 Wellbeing Companion

For your good days, bad ones, and everything in between

With Intellect, you have convenient access to effective mental health care, from self-guided tools and assessments to 1-to-1 clinical support and holistic coaching.

Get started by downloading the Intellect app, then:

1. Select “I’m new here” then “With your organisation“
2. Enter the access code: UOB01
3. Sign up using your work email address

App Download and Navigation Guide

Need immediate support? Call the helpline anytime

Disclaimer Know more about Helpline purpose and data privacy.
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Disclaimer

Intellect 24/7 helpline services primarily provides in-the-moment-support assist in queries on our services for our customer and their employees.

By utilising the Intellect 24/7 helpline services, the Customer (the “Data Subject”) provides their express and informed consent for Intellect Company Pte. Ltd. and subsidiaries (the "Data Controller"), to collect and Process their Personal Data (including, but not limited to, full name, email address, phone number, date of birth, gender, and job title) and Sensitive Personal Data (Health Data), for the sole purpose of providing Intellect services and ensuring compliance with global data protection laws, including PDPA, PIPL, the GDPR, and HIPAA, across all global operational jurisdictions (APAC, ANZ, LATAM, EUROPE, USA, UK).

The Data Subject acknowledges their data may be stored and processed by Intellect globally, and all inquiries regarding their Data Subject Rights must be submitted to support@intellect.co

Thrive in life and overcome whatever comes your way

Whether you want to build resilience, better manage your emotions, enhance your skills, or know yourself better, Intellect gets you closer to your goals. And it works! With Intellect:

:leaves:81% of employees reported improved ability to regulate their emotions

:relieved: 93% of employees experienced a decrease in anxiety levels after 4-6 weeks of utilisation

:muscle: 76% of employees reported increased ability for coping with challenges

Find the right care for you

Self-care tools

Feel better with rescue sessions, build skills with learning paths, and discover yourself through assessments and journals

1-to-1 support

Connect with certified professionals who speak your language to support you in your goals

24/7 help

Get immediate support and access clinical providers for higher touch care

Try it for yourself
Get culturally relevant care, confidentially

You deserve to work with someone who gets you. With Intellect, you’ll be able to choose from an extensive network of local providers, available in 20+ countries and 14+ languages.

Plus, with a privacy-first platform, rest assured you can seek care in a safe, confidential space. Intellect will never disclose personal information to your employer

FAQ

Introducing Intellect

Intellect is an employer-sponsored benefit that connects employees to personalised end-to-end care. We marry technology with a human touch to help you thrive in your everyday life, build resilience, and inch a step closer to your personal goals.

We created an easy and effective mental health journey experience for everyone and anyone. With Intellect, you can access all these features in just one platform:

  • Self-care & skill-building programmes
  • 6x 1-to-1 counselling sessions for tailored support in working through challenges
  • 24/7 helpline access for immediate support
  • Holistic coaching to address other wellbeing needs
    • 1 x 60 min with a legal coach
      AND
    • 1 x 60 min with a nutritional coach
    • 1 x 60 min with a physical fitness coach
    • 1 x 60 min with a financial coach
    • Unlimited text-based messaging with your nutritional, physical fitness, and financial coach
      OR
    • 2 x 30 min with a nutritional coach
    • 2 x 30 min with a physical fitness coach
    • 2 x 30 min with a financial coach
    • Unlimited text-based messaging with your nutritional, physical fitness, and financial coach

You can email us directly at support@intellect.co.

Alternatively, you can write in to us through the Intellect app, under “Report a problem” in Settings your Profile tab.

Clinical Support & 24/7 Helpline

Our clinical support and 24/7 helpline are there for people who require further care beyond self-care.

24/7 Helpline: in-the-moment telephone call service for those in urgent distress to speak with professionals. Calls will be picked up within a minute. Responders provide in-the-moment counselling, followed by referral to the appropriate resources.

Clinical Providers: Clinical Psychologists & Counsellors who provide treatment for people with emotional health issues to improve their sense of wellbeing, alleviate feelings of distress, and resolve crises.

Here are some areas where you can get clinical support on:

  • ✔︎ Chronic depression
  • ✔︎ Anxiety issues
  • ✔︎ Eating disorders
  • ✔︎ Grief & bereavement
  • ✔︎ Addictive behaviours
  • ✔︎ Trauma-related

*Note: Psychologists are not able to prescribe medication, nor provide medical leave certs.

Clinical Support

You can access Clinical support via the Intellect platform.

  1. Click Connect to SOS support or Clinical Sessions [In the Coach tab]
  2. Select Not urgent right now 
  3. Complete the screening assessment.
  4. Get matched with a Clinician to book 1-hour Clinical sessions with a Clinical Provider.

24/7 Helpline

You can call the 24/7 helpline number directly from the Intellect app itself.

  1. Click Connect to SOS support or Clinical Sessions [In the Coach tab or Profile tab]
  2. Select Yes, it is urgent for 24/7 helplines

Dependants Access

You can invite your dependants to have full premium access to Intellect directly through your account. 

Go to the Profile tab > Settings > Add Dependents. They will then receive an email with a registration link to create a personal account and enjoy the premium services. Please access the app navigation guide for more detailed instructions. 

Note that your dependant will need to have their own separate valid email address.

An eligible dependant is a permanent household family member of an eligible employee, and must permanently reside at the same address as the employee. 

A dependant is considered a minor if they are ages 12 to 21 years old.

You will be kept updated for activities regarding your child ages 12-17. You are required to join the first coaching or clinical session your child has with Intellect. The intention is for the provider to get to know you in case risk is identified and the provider needs to get in touch with you. You may be required to attend subsequent sessions if requested by provider.

Privacy & Confidentiality

Data privacy and security are our utmost priority. As such, we employ rigorous measures that meet the privacy regulatories (e.g. PDPA, HIPAA, GDPR) to ensure that all user data is protected, kept confidential, and never misused. 

Our Zero-Knowledge Encryption policy keeps users’ data completely private. No one but you can access the self-care app content – not us, nor your employer.

All interactions with our providers are strictly confidential. That means your employer will not know who is using these services.

The types of data collected include your registration information, participation in sessions, and user engagement data – which are never shared with your employer.

To ensure user anonymity & confidentiality, we only use aggregated and anonymised data for product improvement, development, and research purposes.

*Please refer to our Privacy Policy for details.

Your employer has no access to your personal data, or any data that is personally identifiable to you.

The organisation only receives high-level aggregated utilisation statistics that are always anonymous and never personally identifiable to any individual.

Copyright © 2026 Intellect.co

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